State Farm® Insurance Agent Shannon Perren

"Alexis at state farm was a joy to talk to today. Through this stressful day I had today she made me laugh. Thanks Alexis."

"Lane was great! Amazing employee."

"I had a great experience working with my Lane! He was very professional and helpful throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I got the coverage that best fit my needs. Definitely would reccomend this agency and lane!"

"I would recommend State Farm to any and all of my family♥️ I had a very great experience with them!!! I called and Kevon gave me a great quote on adding a vehicle to my policy! He was very professional and helped me with all my needs. Thanks State Farm"

"Huge thank you to Alexis Payne for all your help. She made sure to answer all my questions concerning my coverage and was a major help assisting with making a payment. Thank you so much Alexis."

"Hailey was amazing to work with! She made the whole process super easy and took the time to explain everything and answer all my questions. She was really friendly, patient, and made sure I understood my coverage without making anything confusing. If you’re looking for auto or home insurance at State Farm, I definitely recommend reaching out to Hailey. She’ll take good care of you!"

"No body loves shopping for insurance but I just had a great experience. Jamie S. was amazing. She took the time to listen to my needs and was patient with my questions. Polite, professional and efficient. 10/10 would use!"

"Alexis Payne was so helpful and answered all my questions. I’m pleased with her attention to me. The only reason I didn’t give a 5 Star is because we 28 days into my renewal and I couldn’t get a renewal premium due to “new State Farm system”. They were able to give a Monty payment but not the 6 months premium. SMH how can that be???"

"I have been having issues with the collision co that repaired most of my car but didn’t repair it all. I have spent many hours sending documents, making phone calls and posting reviews on Yelp. I couldn’t believe how useless the SF claims department was in understanding and helping to set forward a plan to get the lift gate, rear camera operating. There was one positive spot in all my failed efforts to get help, that was State Farm agent Alexis Payne. From my first contact with her, she has been making calls checking to see how my progress was. She has been in touch with other agencies in the SF system on my behalf. When the claims department, which is supposed to be on my side, helping get my car back to me, totally turned their back and went after me instead of forcing Caliber Collision to take the car back and complete the repairs, Alexis was the only SF employee who put herself in the issue and has continued to stay with me while the matter was finally repaired. The Claims department totally stressed me out. Alexis helped restore my sanity and faith that there are good agents in the SF system. Kudos to Alexis.***** 5-stars!!"

"David Haas at Shannon Perren (State Farm) has been one of the best insurance agents I have ever worked with. He genuinely cares about his clients and makes me feel that my business matters to him. Unlike those who focus solely on making another sale, David takes the time to understand my needs and never pressures me into purchasing another policy. I truly appreciate being treated like a person rather than just another number. His professionalism, patience, and genuine concern for his clients make him stand out. I highly recommend David to anyone looking for an insurance agent who values relationships over sales! Thanks David!!"

"Never did I think I would actually enjoy talking to my insurance agent. David Haas and the entire team at the Shannon Perren Agency has completely changed my expectations of what an insurance agency should be.

First, I started with just auto insurance and later moved my homeowners coverage over. Along the way, they actually got to know my family, understood my needs and at every renewal, helped me get every discount I could qualify for. They didn't just sign me up and leave me to figure everything out myself. They have stayed engaged, communicated using the technology I'm comfortable with, checked in, and made sure I have the right coverage. They genuinely worked on my behalf.

In a world where customer service has become increasingly automated and impersonal, this agency has simply rewritten the book. And it's not just David H, every team member I've dealt with at this agency has shown the same incredible attention to detail and commitment to their customers. It's clearly part of their culture.

David Haas has earned something far more valuable than my business: he has earned my trust. I actually feel like my insurance agency is on my side. I can't beleive i am actually saying that, but it's true.

I'm writing this today because I'm genuinely thankful to have found this State Farm team. If you want an agency that treats you like a person instead of a policy number, you've found it

**And no, they didn't pay me to write this! I really am just one who is extremely grateful."

"Called today to update my policies . Alexis helped me get everything corrected, she made the process simple and easy."

"Needed boat Insurance. Got in contact with Lane and he was very helpful. Very transparent with all the policies, coverage, and pricing my plan included. Great overall experience."

"Hailey was very helpful in getting me a quote for my car insurance."

"Jack was great to work with! He answered all my questions, and helped me save money with some great discounts. Highly recommend Jack!"

"Jamie has been an exceptional representative and helped me from start to finish. She is has answered all my questions. I had to change so many things when I divorced. She understood what I needed and more savings than I expected."

"I would not suggest this State Farm office. They have a bunch of kids who work in the office. They’re very unprofessional. Shannon is never there. I’ve never spoken with her and I have 12 policies with her. She she’s never once contacted me to thank me for my Business.

I just called and spoke with a very unprofessional girl who got frustrated with my questions and said “Jesus” like I was getting on her nerves. How unprofessional!!! I told her this is not how you speak to your customers! She said Jesus is her Lord and
Savior and hung up on me. JUST CRAZY! I am in the process of changing State Farm offices!"

"I had a great experience with Lane. Lane was professional, helpful, and took the time to explain everything clearly. The process was smooth and stress-free, and I really appreciated the excellent customer service. I highly recommend Lane and the State Farm team to anyone looking for reliable and friendly insurance service!"

"George made the entire process quick, easy, and efficient. He was able to save me a significant amount on my auto insurance, and after reviewing my options, I also switched my homeowners insurance, which resulted in even more savings.

What I appreciated most was that the process didn’t take hours, and I never felt like I was being subjected to the typical sales tactics or unnecessary upselling that can make these appointments drag on. George was knowledgeable, straightforward, and respectful of my time. If you’re looking for someone who will help you find the best coverage and savings without the hassle, I highly recommend working with him!"

"Mariely is amazing! She’s always so helpful to my family & I. She’s very knowledgeable & such a sweet person!"

"George is very knowledgeable and nice. I enjoy working with him."

"Hailey Deflitch helped me find a much better insurance quote, and I was extremely impressed and satisfied with her service. She was helpful, professional, and made the process easy. I am definitely a happy customer and highly recommend her as an insurance agent!"

"Very bed experience with customer service"

"Jack is super professional and helpful!!!"

"Usually dread contacting insurance, but Shannon’s office is the best! I talked to Lane Cox and he was the nicest, and most understanding person to talk to. He made sure to talk and explain everything about my quote and ways you all could save me more money with my auto insurance!! Will definitely be a long time customer."