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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LosAngeles Kid2.0

November 22, 2024

5  out of  5
rating by LosAngeles Kid2.0
"Top notch team and the service can't be matched! I've been covered by Ms. Shannon and her team for years and they always make sure I'm taken care of. Thanks!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you feel well taken care of by our team. We truly appreciate your loyalty over the years and look forward to continuing to provide you with excellent service!"
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Marquis Jackson

October 31, 2024

5  out of  5
rating by Marquis Jackson
"I would to thank Mariely for assisting me with my policy. She is very kind, efficient, and kept me updated through my process. She discovered an issue that I wasn’t aware of and was able to help me clear it up in in a timely manner and also gained fairness on my end. She goes above and beyond, and I greatly appreciate the service and guidance that she provided me. I will definitely refer her going forward!"
We responded:
"Thank you so much for sharing your experience, Marquis! Mariely is indeed a valuable part of our team, and it's wonderful to hear that she was able to assist you efficiently and keep you informed throughout the process. It's great to know she helped resolve your issue and ensured fairness. Your recommendation means a lot, and we're delighted to have provided you with such excellent service!"
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Mary Swain

October 28, 2024

5  out of  5
rating by Mary Swain
"Josh is very helpful and respectful at all times"
We responded:
"Thank you so much for your kind words, Mary! It's wonderful to hear that Josh has been helpful and respectful. We truly appreciate your feedback!"
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Angela White

October 24, 2024

5  out of  5
rating by Angela White
"Sometimes seniors can feel overlooked, but as a vibrant and highly engaged person, I can always since when I'm being dismissed. Many of us can. George, however truly stands out for his exceptional ability to make people feel heard. He made a difference in my State Farm experience, and thanks to him, I have added more products to my policy. I truly appreciate the outstanding service he privides - thank ypu, George!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that George made such a positive impact on your State Farm journey. Your appreciation for his ability to make people feel heard is truly valued. We're delighted that you found the service outstanding and that it led you to add more products to your policy. George will be thrilled to know his efforts are making a difference!"
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Deidra Miller

October 10, 2024

5  out of  5
rating by Deidra Miller
"Alison is very professional and kind! She has thoroughly explained all of my questions and concerns in depth. It has been an absolute pleasure working with her."
We responded:
"Thank you so much, Deidra! It's wonderful to hear that all your questions and concerns were addressed thoroughly. Working with you has been an absolute pleasure!"
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Irfan Rana

October 8, 2024

5  out of  5
rating by Irfan Rana
"Alison is great! I feel very comfortable talking to her because she always explains everything very cleary. She keeps reminding me of the most important dates. I highly recommend doing business with her!"
We responded:
"Thank you so much for your kind words, Irfan! It's wonderful to hear that Alison has made you feel comfortable and well-informed. We truly appreciate your recommendation and are delighted to know that the reminders are helpful."
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Cydney Woodyard

October 8, 2024

5  out of  5
rating by Cydney Woodyard
"Alison has been such a big help. When we moved states we were shocked at the change in insurance prices and coverage. Alison worked so hard to help us understand, find a balance between price and coverage, and even worked late to help us when we needed it done quickly to register our cars. I would highly recommend her for anyone she's a rock star!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Alison was able to assist you during your move and help you navigate the changes in insurance prices and coverage. Her dedication and willingness to work late to ensure everything was handled quickly is truly commendable. Your recommendation means a lot, and we're so glad to have been able to support you during this transition!"
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Aubrey Lee

October 3, 2024

5  out of  5
rating by Aubrey Lee
"Alison was SO helpful and kind! She got me set up quickly and easily! Definitely recommend."
We responded:
"Thank you for your wonderful feedback, Aubrey! It's fantastic to hear that Alison was able to assist you quickly and with kindness. Your recommendation means a lot to us!"
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John

August 29, 2024

5  out of  5
rating by John
"I purchased home and auto insurance earlier this month, from Shannon Perren - State Farm service was superb, Josh is the man very knowledgeable and professional, excellent experience So far. Highly recommend this agency. John"
We responded:
"Thank you so much for your kind words, John! We're delighted to hear that you had an excellent experience with your home and auto insurance purchase. Josh will be thrilled to know his knowledge and professionalism made a positive impact. Your recommendation means a lot to us!"
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C Barnes

August 29, 2024

5  out of  5
rating by C Barnes
"A+ Customer Service! Great Communication. See Josh or Sean for you insurance needs."
We responded:
"Thank you so much for the fantastic review! We're delighted to hear that you had a great experience with our customer service and communication. Josh and Sean are indeed wonderful team members who always strive to meet your insurance needs. We appreciate your support!"
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Crissy Shindley

August 29, 2024

5  out of  5
rating by Crissy Shindley
"My dude Josh is always super helpful and nice to talk to. He always tries hard to save me money!"
We responded:
"Thanks for the fantastic review, Crissy! It's great to hear that Josh has been so helpful and enjoyable to work with. We're glad he’s been able to help you save money!"
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Lena Moore

August 24, 2024

5  out of  5
rating by Lena Moore
"I've been a repeat customer with state farm in the past. Ivonne has been genuinely helpful. She's been the best agent I've had since I moved to Georgia. She's friendly and gives me the best advice. She goes above and beyond to make sure I'm satisfied with my rates. She randomly contact me to make sure Im ok. Im so very pleased with her."
We responded:
"Thank you so much for sharing your experience, Lena! It's wonderful to hear how helpful Ivonne has been for you. Her dedication to providing friendly and insightful advice truly shines through. We're delighted that she goes above and beyond to ensure your satisfaction and checks in on you regularly. Your kind words mean a lot to us!"
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TN Parks

August 6, 2024

5  out of  5
rating by TN Parks
"I could not be happier working with this state farm agency. George is amazing to work with - always available and responsive, very knowledgeable, and quick to send me needed information - its been a super easy experience working with him as my insurance agent!!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that George has made your experience so seamless and enjoyable. We strive to provide top-notch service and it's great to know we're hitting the mark!"
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L Rice

August 5, 2024

5  out of  5
rating by L Rice
"George was great! Made changing insurance companies really easy. Made sure I turned in everything I need to get it all started seamlessly."
We responded:
"Thanks for the fantastic review! It's wonderful to hear that George made the transition smooth and easy for you. We're always here to help with anything you need!"
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Unique Chambers

August 2, 2024

1  out of  5
rating by Unique Chambers
"Nicholas Woodis does not know what he is doing. Please don’t work with him. He misleads people by advising that you are getting a one policy and it’s something different. Then he lies and says he sent emails that he does not send. Please run from him."
We responded:
"I’m so sorry you had this experience. We have addressed this miscommunication with our team and used this as a coaching opportunity. Also you have options still to make any changes you desire. We are happy to assist you anytime. We value your business and hope we can regain your trust and prove to you that we are able to handle your insurance needs."
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Kionna Rowland

July 31, 2024

5  out of  5
rating by Kionna Rowland
"State Farm is a great company to have insurance with. Not only am I pleased with the service but I am pleased with the fact that George call us randomly just to check on us and make sure we're okay. He is one of the best agents. If you're looking for a great deal, ask for George."
We responded:
"Thank you so much for your kind words, Kionna! It's wonderful to hear that George's personal touch and dedication have made a positive impact on your experience. We're delighted to have you with us and appreciate your recommendation!"
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Brandon Baksh

June 5, 2024

5  out of  5
rating by Brandon Baksh
"Very informative and helpful team. Josh Wilson and Mariely Izaguirre specifically have been phenomenal to work with."
We responded:
"Thank you for recognizing Josh Wilson and Mariely Izaguirre for their exceptional service! We are thrilled to hear that our team was informative and helpful. We appreciate your feedback!"
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Nicole Mazzucca

May 29, 2024

5  out of  5
rating by Nicole Mazzucca
"I recently had the pleasure of working with Bryan Johnson at State Farm when I needed to switch insurance companies, and I truly am beyond impressed. From the front desk team, to Bryan - the entire team is attentive and kind. Bryan took all the stress of insurance away, and it is clear that he truly cares about his clients. He went above and beyond to explain complex terms in a way that was easy to understand, which made me feel confident and informed throughout the process. I highly recommend Bryan, and the State Farm team for your insurance needs!"
We responded:
"Thank you for sharing your positive experience, Nicole! We are thrilled to hear that Bryan and our team provided you with exceptional service and made the insurance process stress-free. We appreciate your recommendation and look forward to continuing to provide you with excellent service for all your insurance needs."
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Yolanda Kelly

May 29, 2024

5  out of  5
rating by Yolanda Kelly
"It was a pleasure to work with Joshua Wilson. He was polite and attentive throughout the entire transition to State Farm. He has extreme knowledge of the process and was very informative on getting the best rates on our auto/homeowner policies. We recommend you reach out to Josh for all your insurance needs. You’ll be in good hands!!!!"
We responded:
"Thank you for sharing your positive experience with Joshua! We're thrilled to hear that he provided excellent service and helped you find the best rates for your auto and homeowner policies. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future."
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jacob munson

May 14, 2024

1  out of  5
rating by jacob munson
"I am happy to be typing this review, as it means that I have finally been able to cancel my policies with Shannon & State Farm. After ongoing coverage for multiple homes, 5+ cars & my family of 5, this branch has been nothing but problematic. The response rate is poor, and the support team is non existent - they will refer you to a corperate phone number and have little to no interaction with you through the claim process."
We responded:
"Jacob I am terribly sad to see you and your family leave our agency and hope you understand we have no influence on claims decisions. We truly wish you the best and hope you will consider coming back in the future. We appreciate and value you as a customer ."
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Javier Gonzalez

May 1, 2024

5  out of  5
rating by Javier Gonzalez
"Great experience! David was able to provide me with the lowest rate compared to other competitors and continues to provide great customer service!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Audrey Helmer

April 30, 2024

5  out of  5
rating by Audrey Helmer
"My roommates and I moved to the area recently and needed some renters insurance for our new place. Josh explained how the coverage worked and I was surprised by how easy it was to get set up. It was cheaper than what I was looking at online too! Josh really made the whole experience painless, and it was a pleasure to speak with him! I am so glad I decided to go with State Farm!"
We responded:
"Hi Audrey, We are glad our team has been able to help you and your roommate with your Renters Insurance needs. Thank you for putting your trust in our team."
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Kody Traylor

April 30, 2024

5  out of  5
rating by Kody Traylor
"After 10 years of progressive insurance, and the last 2 years of unexpected price hikes and their lack of communication I had finally had enough. Ask for David Haas if you are looking for a quote, and need a detailed explanation of how proper coverages can be obtained all the while saving me money, and adding two new insurance policies."
We responded:
"Kody, Welcome to the Shannon Perren State Farm Agency. We are excited to be helping you with all your Insurance needs."
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Isis Tillman

April 27, 2024

5  out of  5
rating by Isis Tillman
"Sulma and Shannon and the complete staff are so helpful. Explains everything thoroughly, and are truly there when you call."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Rachel

April 26, 2024

5  out of  5
rating by Rachel
"Professional, kind, personable, and prompt. I feel lucky to have George Rodriguez from State Farm. Amazing customer-service. Highly recommend."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."