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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Porter

October 4, 2025

5  out of  5
rating by William Porter
"Very good customer service"
We responded:
"Thank you, William, for sharing your positive experience with us. It's wonderful to hear that our customer service met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Debra S

October 3, 2025

5  out of  5
rating by Debra S
"Mariely was wonderful! Customer service was a 10/10! State Farm offered very competitive rates and great coverage options. Very happy with our decision."
We responded:
"Thank you for sharing your positive experience with us! It's fantastic to hear that Mariely provided you with excellent customer service and that you found our rates and coverage options competitive. We're delighted that you're happy with your decision. Your feedback is greatly appreciated and helps us continue to provide top-notch service."
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Tyler Clackum

September 30, 2025

5  out of  5
rating by Tyler Clackum
"Jake Jimenez at this agency is GREAT! Resourceful, knowledgeable, and caring!"
We responded:
"Thank you, Tyler, for sharing your positive experience with Jake at our agency. It's wonderful to hear that you found him resourceful, knowledgeable, and caring. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Mona Petersen

September 29, 2025

5  out of  5
rating by Mona Petersen
"I have had the most pleasant experience working with David Haas on the team. He made the transition to State Farm effortless and saved me a lot of money on both my car insurance and home insurance. I have shared my experience with several friends ."
We responded:
"Thank you, Mona, for sharing your experience with us. It's wonderful to hear that David made your transition to State Farm smooth and helped you save on your car and home insurance. We truly appreciate your recommendation to friends and are glad to have you as part of our community. Your feedback means a lot to us."
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Wendy Smith

September 25, 2025

5  out of  5
rating by Wendy Smith
"I was extremely nervous about changing my home/auto insurance, since I had been with the same insurer for 15 + years. I didn’t trust myself with the verbiage/definitions to make sure I got a comparable quote. Jack was perfect for me, young and very patient with me. No phone call I walked in twice with no appt. Jack made me feel so comfortable in making this change! I am so ecstatic that I got better coverage and saved real money, literally saving 701.00 on car insurance! Money that matters!!! Thank you JACK and State Farm!!!!!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Jack was able to assist you with your insurance needs and make the transition smooth and comfortable. We're delighted that you found better coverage and significant savings. Your satisfaction is incredibly important to us, and we're grateful for your trust in our team."
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Jade H

September 17, 2025

5  out of  5
rating by Jade H
"Great Customer Service, Great Communication and Great Follow up! Thank you for all your help!"
We responded:
"Thank you so much, Jade, for your kind words and for taking the time to share your experience. It's wonderful to hear that you appreciated our customer service, communication, and follow-up. Your feedback motivates us to continue providing the best service possible. If there's anything else we can assist you with, please feel free to reach out."
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A A

September 3, 2025

5  out of  5
rating by A A
"My Agent Jack or Josh is very professional and excellent"
We responded:
"Thank you so much for sharing your positive experience with us. We're delighted to hear that Jack or Josh has provided you with professional and excellent service. Your feedback is greatly appreciated and helps us continue to deliver the best service possible. If there's anything else we can assist you with, please feel free to let us know."
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Rica Schwartzkopf

August 21, 2025

5  out of  5
rating by Rica Schwartzkopf
"Megan Wilson is amazing. Super friendly and provided us with a much more favorable quote than our previous insurance. I highly recommend Megan."
We responded:
"Thank you so much for sharing your experience with Megan. It's wonderful to hear that she was able to provide you with a favorable quote and that you found her friendly and helpful. Your recommendation means a lot to us, and we're delighted to have you as a valued customer."
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A L

August 14, 2025

5  out of  5
rating by A L
"I could not be more satisfied with the entire experience at Shannon's agency and the State Farm home and auto insurance offered. Every one of my objectives were met beginning with saving me considerable money, being responsive to my inquiries, and nearby where I could meet in person. From the moment I walked in without an appointment, assigned to George to help me find the coverage I wanted *and* needed and the followup calls, emails, and texts he made over the next few days I came to appreciate what a first class insurance agency Shannon Perren's is and first rate agent George is.  Based on my experience I am happy to recommend both."
We responded:
"Thank you so much for sharing your experience with Shannon Perren's agency. It's wonderful to hear that George and the team were able to meet all your objectives and provide you with the coverage you needed while saving you money. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future."
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Magalys De Paula

August 9, 2025

5  out of  5
rating by Magalys De Paula
"Muy buen atendí miento y muy Amable y te ayudan para resolver tus problemas"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que recibiste una atención amable y que pudimos ayudarte a resolver tus problemas. Estamos aquí para lo que necesites."
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Sydney Catron

July 31, 2025

5  out of  5
rating by Sydney Catron
"Mariely is our go to person and she is always the most helpful and the most professional! She's the best at what she does and we will not work with anyone else!!!!"
We responded:
"Thank you so much for sharing your experience with Mariely! It's wonderful to hear how helpful and professional she has been for you. Your trust and satisfaction mean a lot to us, and we're delighted to have you as a valued customer."
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Kaci Shirah

July 31, 2025

5  out of  5
rating by Kaci Shirah
"Jake was very informative on coverages and showing me my options. He is a great agent and I’d recommend him to anyone as a trusted advisor."
We responded:
"Thank you for sharing your experience with Jake. It's wonderful to hear that he was able to provide you with clear information on your coverage options and that you see him as a trusted advisor. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs."
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Jerry Oldham

July 30, 2025

5  out of  5
rating by Jerry Oldham
"Well.... here it goes in a nutshell. I normally don't approve of soliciting over the phone. However, when I was contacted by small and soft but subtle voice attach to a person named Merily. I was immediately caught off guard by the unintrusive and apologetic tone of this Woman's voice. When she finished what she had to say. It saved me $150 a month. Til this day.... Her voice is the same and I still save $150 a month. THANKS Merily. I am glad you called and team They are 😎 AWESOME"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Merily's approach made a positive impact and helped you save $150 a month. We're delighted that her assistance continues to benefit you. Your feedback is greatly appreciated, and we're proud to have Merily as part of our team."
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Caleb Brown

July 25, 2025

5  out of  5
rating by Caleb Brown
"George has been incredibly helpful and is truly an asset in my journey with State Farm!"
We responded:
"Thank you, Caleb, for sharing your positive experience with George. It's wonderful to hear how helpful he has been in your journey with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Aubrey Clark

Aubrey Clark

July 18, 2025

5  out of  5
rating by Aubrey Clark
"Thank you to Jack for making everything so easy and saving us some money"
We responded:
"Thank you, Aubrey, for sharing your experience with us. It's wonderful to hear that Jack was able to assist you effectively and help save you some money. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Minni Goettie

Minni Goettie

July 18, 2025

5  out of  5
rating by Minni Goettie
"Jack was very knowledgeable and helpful. He gave sound advice about my polices. He has reached out to me on several occasions making sure I complete any necessary items. I appreciate an agent who has my best interest at heart."
We responded:
"Thank you for sharing your positive experience with Jack. It's wonderful to hear that he was knowledgeable and helpful, providing sound advice and staying in touch to ensure everything is in order. We truly value having agents who prioritize our customers' best interests. Your feedback is greatly appreciated."
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John Hill

July 9, 2025

5  out of  5
rating by John Hill
"So far everything is going well. Everyone seems very helpful"
We responded:
"Thank you, John, for sharing your positive experience with us. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything more we can do for you, please let us know."
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Lynn Childers

July 3, 2025

5  out of  5
rating by Lynn Childers
"I am going with State Farm. The agent Lane was a great agent. He explained the coverage great. Made sure you understand everything. Thanks Lane"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Lane was able to provide you with clear and thorough explanations of your coverage. We appreciate your trust in State Farm and look forward to continuing to serve your insurance needs."
Profile photo of Julia Weiss

Julia Weiss

June 30, 2025

5  out of  5
rating by Julia Weiss
"Shannon's office is great! Lane helped me with understanding my quote that he sent to me. The prices are very competitive and I will be getting my car and apartment's insurance shortly."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Lane was able to assist you with your quote and that you found our prices competitive. We're delighted to have the opportunity to provide you with car and apartment insurance. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Profile photo of Tucker Martin

Tucker Martin

June 30, 2025

5  out of  5
rating by Tucker Martin
"Jack was awesome helping me get set up with auto insurance. Super friendly, explained everything clearly, and made the whole process easy. Highly recommend working with him!"
We responded:
"Thank you, Tucker, for sharing your experience with us. It's wonderful to hear that Jack was able to assist you effectively with your auto insurance setup. We're glad he made the process smooth and easy for you. Your recommendation means a lot, and we appreciate your feedback!"
Profile photo of Ginger McDonald

Ginger McDonald

June 21, 2025

5  out of  5
rating by Ginger McDonald
"My first time switching insurance provider in years. Allison was very helpful, walking me through the process, answering my questions. I saved money AND I have more benefits or coverage than I had previously. Thank you!"
We responded:
"Thank you for sharing your experience, Ginger. It's wonderful to hear that Allison was able to assist you effectively and that you're enjoying both savings and improved coverage. We appreciate your trust in us for your insurance needs and are here to help whenever you need."
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Charlie Kirby

June 6, 2025

1  out of  5
rating by Charlie Kirby
"I’ve been with State Farm since 2013. My license got suspended over a $25 reinstatement fee and I was just told that I was an eligible to get car insurance on a new car with a clean driving record. This is ridiculous. I was able to call another agent and get car insurance! 🤷"
Profile photo of ninette walford

ninette walford

May 29, 2025

5  out of  5
rating by ninette walford
"Austin was very helpful in getting all my questions answered and was a pleasure speaking with. Will recommend Austin and this State Farm branch!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Austin was able to assist you effectively and make your interaction enjoyable. We appreciate your recommendation and are glad to have you as a part of our State Farm family. Your feedback is invaluable to us."
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Ayaka Sergent

May 29, 2025

5  out of  5
rating by Ayaka Sergent
"Austin was such a great help! He clarified all the questions about my coverage options and helped lead me to the best plans!"
We responded:
"Thank you, Ayaka, for sharing your positive experience with Austin. It's wonderful to hear that he was able to clarify your questions and guide you to the best coverage options. Your feedback is greatly appreciated, and we're delighted to know that you are satisfied with the service."
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Quinton Nash

May 29, 2025

5  out of  5
rating by Quinton Nash
"I love State Farm! Jack helped me so much, and really knows his stuff! I will only recommend State Farm to my friends because of him!"
We responded:
"Thank you, Quinton, for sharing your experience! It's wonderful to hear that Jack was able to assist you so effectively. Your recommendation means a lot to us, and we're glad to have earned your trust. If there's anything else we can do for you, please let us know."